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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of John Tinoco

John Tinoco

January 1, 2025

5  out of  5
rating by John Tinoco
"Zach and the team at this State Farm branch are great! Always very helpful and very responsive"
We responded:
"Thanks John! We greatly appreciate your 5 star review of the agency!"
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Eric Vonwelter

December 31, 2024

5  out of  5
rating by Eric Vonwelter
"John was very responsive and helpful with helping me to change over my insurance coverage. He follows up on his clients on time."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kyle L

December 24, 2024

5  out of  5
rating by Kyle L
"Great service and information provided for my specific issue!"
We responded:
"Thanks for your 5 star review! Feel free to reach out to us with anything about your insurance in the future."
Profile photo of Tyler Houghton

Tyler Houghton

December 20, 2024

5  out of  5
rating by Tyler Houghton
"The man himself Zach. Absolute legend helped me stay loyal customer to State Farm at the Mitch Valentine’s office. Helped me rework my home owners insurance before it was up and saved me some $$$$ and the wife is happy. Thanks again"
We responded:
"Tyler, we greatly appreciate your 5 star review. Happy Zach was able to save you money on your homeowners insurance!"
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Wendy Hamer

December 19, 2024

5  out of  5
rating by Wendy Hamer
"Zach is quick and to the point!"
We responded:
"Wendy thank you so much for your 5 star review of Zach! We greatly appreciate you reaching out to our office."
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brian stelly

December 19, 2024

5  out of  5
rating by brian stelly
"Zach at Mitch Valentine's office was great to work with. He helped immediately and was able to resolve all issues we had."
We responded:
"Thanks for your 5 star review! We appreciate your business. Feel free to reach out to our office with any of your needs."
Profile photo of Lindse Cook

Lindse Cook

December 12, 2024

5  out of  5
rating by Lindse Cook
"Very helpful with getting me access to the app."
We responded:
"Thanks for your 5 star review Lindse! We look forward to helping you with your policies again in the future!"
Profile photo of Angelo Colman

Angelo Colman

December 11, 2024

5  out of  5
rating by Angelo Colman
"My experience was outstanding, the agent was patient with me, answered all my questions, and sent me promptly the the quote I had requested."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Profile photo of Sarah Chevalier

Sarah Chevalier

December 11, 2024

5  out of  5
rating by Sarah Chevalier
"Zach was very prompt and helpful!"
We responded:
"Thanks Sarah! We greatly appreciate the 5 star review!"
Profile photo of Roshelle Carter

Roshelle Carter

November 25, 2024

5  out of  5
rating by Roshelle Carter
"Very professional and I'll recommend then to anyone. Thanks for your help"
We responded:
"Thanks for you 5 star review Rochelle! Have a happy Thanksgiving!"
Profile photo of Taylor Dodson

Taylor Dodson

October 28, 2024

5  out of  5
rating by Taylor Dodson
"Andy was excellent and really took the time to explain what my policy will cover for both home and auto, as well as future add-ons. He worked diligently to get me better coverage at a lower rate."
We responded:
"Taylor, we greatly appreciate your 5 star review! Happy Andy was able to help with the home and auto insurance. "
Profile photo of John “Sandwiches” Moran

John “Sandwiches” Moran

October 21, 2024

5  out of  5
rating by John “Sandwiches” Moran
"Good people, and excellent service. They really try to get to know you. Zach was a pleasure to talk to."
We responded:
"Thanks for your 5 star review John! "
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mike steines

October 18, 2024

5  out of  5
rating by mike steines
"I reached out to see about getting a better rate on my home and auto coverage and I connected with John. He was great to work with and was able to save me almost $1,000 yearly on my policy. He understood my needs and was able to deliver! Thank you for all of your help John!"
We responded:
"Thanks Mike! John has been a great asset to our office and has been saving people a lot of money. Happy you both were able to connect!"
Profile photo of Bonnie Waltermire

Bonnie Waltermire

October 14, 2024

5  out of  5
rating by Bonnie Waltermire
"Everything has went great with you guys. I appreciate the service with u guys."
We responded:
"Bonnie, we greatly appreciate your 5 star review!"
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Rick Feeney

October 11, 2024

5  out of  5
rating by Rick Feeney
"Could not ask for better customer service! Mitch, Carter and the rest of the staff are very responsive to my needs. They go above and beyond expectations to accommodate me - they are simply the best!"
We responded:
"Rick- We always look forward to meeting with you!! Thanks for your business and hope to see you again soon!"
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robert wittenbeck

October 9, 2024

5  out of  5
rating by robert wittenbeck
"Gaby was super helpful,punctual, and very professional. Most importantly, saved me a lot of $ on auto insurance!!!"
We responded:
"Great to hear Robert! Happy to have you as a State Farm customer."
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Rachel Soto

October 7, 2024

5  out of  5
rating by Rachel Soto
"Andy was beyond helpful with getting me all the information I needed to get my policy going. He was super friendly, and gave me some very useful tips. I would highly recommend him to anyone looking for a new insurance company. He was able to get me an incredible rate for my vehicle and renters insurance. Thank you again, Andy!"
We responded:
"Rachel, thanks so much for joining our agency. We look forward to helping you with your policies down the road. Happy Andy was able to help!"
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David Mahlke

October 4, 2024

5  out of  5
rating by David Mahlke
"We covered everything in a few minutes on the phone."
We responded:
"Thanks for your 5 star review David!"
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Brian W

October 1, 2024

5  out of  5
rating by Brian W
"Zach has been great help! Appreciate it!!"
We responded:
"Thanks for the 5 star review Brian!"
Profile photo of Kimberly Zuzenak

Kimberly Zuzenak

October 1, 2024

5  out of  5
rating by Kimberly Zuzenak
"Gabby is awesome! She was extremely helpful, candid, and kind! This is not something I do every day, so I really appreciated her patience and hand holding. She took time to listen to my concerns and understand my needs. She is top notch and deserves a raise!"
We responded:
"Thanks Kimberly! Gaby has been a rockstar on the team. We greatly appreciate your review of our office."
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Joan Hackbarth

September 27, 2024

5  out of  5
rating by Joan Hackbarth
"Courteous and efficient we appreciate the support of Mitch and the team."
We responded:
"Joan, thanks so much we appreciate you and your family. Thanks for all you do with our office!"
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colby miller

September 24, 2024

5  out of  5
rating by colby miller
"John was great to work with."
We responded:
"Colby, thanks for your 5 star review! "
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jose hernandez

September 19, 2024

5  out of  5
rating by jose hernandez
"Awesome customer service. Looking for just car insurance. Ended up getting a renters, life and auto bundle. Andy was super helpful, couldn’t ask for a better rep."
We responded:
"Jose, we greatly appreciate you signing up with our office! If you ever need anything don’t hesitate to call!"
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Russell Clapp

September 11, 2024

5  out of  5
rating by Russell Clapp
"Excellent service .so far so good just switched to state farm."
We responded:
"Thanks for the 5 star review! We look forward to servicing your policies!"
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David Wood

September 5, 2024

5  out of  5
rating by David Wood
"I have had been with State Farm for 45 year a lot of agents and agencies. By far Mitch Valentine agencies and agent John O are best they get your needs taken care of and are pleasure to do business with and get advice from. Number 1 in my 45 years of experience great job"
We responded:
"Thank you so much for your kind words David! Have a great week!"