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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andrea Strebel

Andrea Strebel

April 25, 2026

5  out of  5
rating by Andrea Strebel
"I just moved to Illinois and needed homeowners and auto insurance. Andy was responsive and checked in during the mortgage process to make sure everything went smoothly. I am happy with the prices and coverage he put together for me."
We responded:
"Andrea, thank you so much for your kind review and welcome to Illinois! We’re so glad Andy was able to help make the homeowners and auto insurance process smooth during your move. It’s great to hear you’re happy with both the coverage and pricing. We truly appreciate the opportunity to assist you and look forward to being here whenever you need us!"
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Liam Rafter

April 24, 2026

5  out of  5
rating by Liam Rafter
"Great experience! All around great people that don’t pressure you into anything and have great prices"
We responded:
"Liam, thank you so much for the 5-star review! We’re glad to hear you had a great experience with our team. Providing a comfortable, no-pressure environment and great value is always our goal, so your feedback means a lot to us. We truly appreciate your support and look forward to seeing you again!"
Profile photo of Christy Ault Churchill

Christy Ault Churchill

April 23, 2026

5  out of  5
rating by Christy Ault Churchill
"I was shopping around for car insurance and State Farm was the first to get back to me. The rates they quoted was so much better than the insurance that I currently had! They were easy to work with, explained how everything worked and made the whole process super easy! I have referred many of my family and friends to this agency!"
We responded:
"Thank you so much for your wonderful 5-star review Christy! We’re so glad we could help you find better rates and make the process of switching your car insurance simple and easy. Our team works hard to provide clear communication and a smooth experience, so it means a lot to hear that reflected in your feedback. We’re especially grateful for your referrals of family and friends. That truly means the world to us. Thank you again for your trust and support!"
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stephanie templeton

April 22, 2026

5  out of  5
rating by stephanie templeton
"Excellent experience working with Corey. He was very knowledgeable and exactly got me a good deal."
We responded:
"Thank you for your 5-star review Stephanie! We’re so glad to hear you had an excellent experience working with Corey. It’s great to know his knowledge and dedication helped you find a great deal on your vehicle insurance. We truly appreciate your kind words and the opportunity to assist you!"
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Sage Navarro

April 22, 2026

5  out of  5
rating by Sage Navarro
"Wes was very easy to work with and I was very pleased with my experience. Thank you!"
We responded:
"Thank you so much, Sage, for your 5-star review! We’re thrilled to hear you were happy with the price and that Wes made the process easy and enjoyable. We truly appreciate the opportunity to help with your vehicle insurance needs. Thanks again for your kind words and support!"
Profile photo of Lewanda Reynolds

Lewanda Reynolds

April 16, 2026

5  out of  5
rating by Lewanda Reynolds
"Katie called to go over my premiums with me as I am close to renewal and the conversation was very pleasant. While I did not change or add anything at this time, I’m certainly going to think about it in the future since I found out I’m saving already and I’ve only been with State Farm for 6 months. This truly made my day!"
We responded:
"Thank you, Lewanda, for your thoughtful review! We’re so glad Katie was able to go over your premiums with you and make the experience a pleasant one. It’s wonderful to hear you’re already seeing savings after just 6 months with State Farm. We truly appreciate your trust and are always here if you have questions or want to explore more options in the future."
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Milagros

April 16, 2026

5  out of  5
rating by Milagros
"They were very responsive and answered all my questions. Fantastic summer service and support!"
We responded:
"Thank you for your kind review! We’re so glad to hear you were happy with our pricing, responsiveness, and support. It was our pleasure to answer your questions and help with your property and vehicle insurance needs. We truly appreciate your trust and look forward to being here for you anytime you need us."
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Noah Thurman

April 16, 2026

5  out of  5
rating by Noah Thurman
"Mitch made my experience getting set up with State Farm so easy and quick, honestly the best insurance phone call I’ve had"
We responded:
"Noah, I really appreciate you taking the time to share this! I’m glad we were able to make the process quick and easy for you. That’s always our goal. If you ever need anything at all or have questions down the road, don’t hesitate to reach out. We’re here to help!"
Profile photo of Matthew Krell

Matthew Krell

April 15, 2026

5  out of  5
rating by Matthew Krell
"Quick response time, great customer service, friendly and extremely thoughtful about all types of insurance protection and available bundles!! Thank you.... Matthew"
We responded:
"Thank you, Matthew! We really appreciate you taking the time to leave such a great review. It means a lot to hear that you had a quick and positive experience with our team. We always aim to be thoughtful and thorough when it comes to protecting what matters most and making sure you’re aware of all your options. We’re grateful to have you with us, please don’t hesitate to reach out anytime you need anything! Mitch Valentine State Farm Team"
Profile photo of Karlya Webber

Karlya Webber

April 14, 2026

5  out of  5
rating by Karlya Webber
"I had a question about my condo policy...Katie quickly assisted me with it. She then asked if it was ok to do a quick review of my auto policy...we discussed a benefit I qualified for. Then we discussed Life insurance. Katie was helpful, professional and not at all "pushy" for me to add things to my policy. She explained things easily for me to understand and let me make an informed decision."
We responded:
"Thank you so much for the kind words! We really appreciate you taking the time to share your experience. Katie does a fantastic job making sure our customers feel informed and comfortable, and it’s great to hear she was able to help with your condo policy and walk through your auto and life options in a way that made sense for you without any pressure. Our goal is always to make sure you understand your coverage and feel confident in the decisions you make, so it means a lot to know that came through. We’re grateful to have you as part of our State Farm family, please don’t hesitate to reach out if you ever need anything! — Mitch Valentine State Farm Team"
Profile photo of Justin Anderson

Justin Anderson

April 10, 2026

5  out of  5
rating by Justin Anderson
"I contacted Mitch’s office to get a quote on homeowners and auto insurance. Corey was prompt with his responses. He made the decision to switch from our previous policy holder a no brainer. They offered a policy for a much better price for the same coverage i currently have! Do yourself a favor and check in on what you’re paying a year, I was a loyal customer of another company for years with no claims but we kept getting increased bills. Thanks guys for your help!"
We responded:
"Thank you so much Justin for the amazing review! We truly appreciate you taking the time to share your experience. Corey works hard to provide prompt service and help our customers find the right coverage at the best possible price, so we’re thrilled to hear he made the switch such an easy decision for you. We’re grateful for the opportunity to help with your homeowners and auto insurance, and we look forward to being here for you whenever you need us. Thanks again for your support!"
Profile photo of Cartier Johnson

Cartier Johnson

April 3, 2026

5  out of  5
rating by Cartier Johnson
"Everything was done with ease, very helpful."
We responded:
"Thank you, Cartier Johnson, for the 5-star review! We’re glad everything was done with ease and that our team was helpful. We appreciate you trusting us with your vehicle insurance, please reach out anytime we can help."
Profile photo of Bo Peng

Bo Peng

March 31, 2026

5  out of  5
rating by Bo Peng
"I felt very welcomed."
We responded:
"Thanks, Bo Peng! We’re glad you felt welcomed, and we appreciate you trusting us with your vehicle insurance. If you ever have questions or need help with your coverage, we’re here anytime."
Profile photo of Katrina Ehmen

Katrina Ehmen

March 30, 2026

5  out of  5
rating by Katrina Ehmen
"My experience with my agent was great. Great customer service and I liked how I got everything done at once and not be transferred to multiple people. The insurance rates are great. I can’t believe how cheap auto, renter, and medical all combine for such great price."
We responded:
"Thank you, Katrina! We’re glad you had a great experience and that we could get everything handled in one place without transferring you to multiple people. It’s great to hear you’re happy with the value and pricing across your policies. We truly appreciate your business and we’re here anytime you need us!"
Profile photo of Joel Steele

Joel Steele

March 27, 2026

5  out of  5
rating by Joel Steele
"Very patient and didnt hurry me through the process. Was able to save a large monthly amount from previous company. Worked with me through texting and calls. Thanks you!!!"
We responded:
"Thanks so much, Joel! We really appreciate the review. We’re glad we could help you save money and make the process easy, especially with flexible communication by text and phone. If you ever need anything, we’re here to help. - Mitch Valentine State Farm Insurance"
Profile photo of Jose C.

Jose C.

March 26, 2026

5  out of  5
rating by Jose C.
"It was fast and easy they gave me decent quote and I took it. A lot cheaper than other insurance companies best one by far. I highly recommend."
We responded:
"Thanks for the 5-star review, Jose. We’re happy we could provide a quick quote and save you money on your vehicle insurance. We truly appreciate your business and referral."
Profile photo of Valeria Olono

Valeria Olono

March 26, 2026

5  out of  5
rating by Valeria Olono
"Best conversation I've ever had with an insurance agent!! Started off with just asking for a quote for my son for his car. I ended up switching all our vehicles and home insurance to them. Price was a complete shock to me and not to mention the customer service. They went above and beyond to make sure I got the coverage I needed. Explained everything in detail to me and had a natural conversation to get to know me better and become familiar with my needs. I did not feel pressured or like a $$ sign. If you are looking for someone who will listen, find coverage for your needs, and not make you feel like a $$ sign then I Definitely recommend you reach out to them!!!"
We responded:
"Thank you so much, Valeria! We really appreciate you trusting us with your auto and home insurance. I’m glad we could walk through the coverage in a way that felt clear and comfortable, and that we were able to save you money. We’re always here if you need anything!"
Profile photo of Stacy Phillips

Stacy Phillips

March 23, 2026

5  out of  5
rating by Stacy Phillips
"Did a great job of getting me the safest coverage for the best deal!"
We responded:
"Thanks so much, Stacy! We really appreciate the review. We’re glad we could help you find good coverage at a great price. If you have any questions about your vehicle insurance or need help reviewing your current policy, we’re here for you."
Profile photo of Owen Engel

Owen Engel

March 23, 2026

3  out of  5
rating by Owen Engel
"Saved me a ton of money. Very convenient to work with and professional communication. Didn’t mention you’d need a tracking beacon to maintain a discount. Informed me after the fact and charged me another $40. Not the end of the world, just not a transparent practice."
We responded:
"Hi Owen, thanks again for your feedback. We’re sorry to see the rating change. The lower price we discussed included an optional discount, and we understand you decided not to move forward with that option. If you’d like to revisit it or have any questions about your coverage or pricing, please give our office a call, we’re happy to walk through it with you."
Profile photo of Christopher Hogan

Christopher Hogan

March 20, 2026

5  out of  5
rating by Christopher Hogan
"Was really great with info before signing up. Honestly the reason I joined state farm"
We responded:
"Thank you so much! We always aim to make sure our customers feel informed and confident before making any decisions, so that means a lot to hear. We truly appreciate you choosing our State Farm office and are here whenever you need us!"
Profile photo of Sandy Martinez

Sandy Martinez

March 18, 2026

5  out of  5
rating by Sandy Martinez
"I was very pleased at the price of my auto liability insurance...."
We responded:
"Sandy, thanks for your 5 star review! Yes our liability and full coverage rates on car insurance has been stellar lately. Appreciate your feedback and let us know if you need anything! Thanks, Mitch Valentine State Farm"
Profile photo of Stefano Cretone

Stefano Cretone

March 10, 2026

5  out of  5
rating by Stefano Cretone
"I wrote with the agent several emails, and he helped me brilliantly. Thank you!"
We responded:
"Stefano, thanks for your 5 star review! - Mitch Valentine State Farm"
Profile photo of Abdul Ali

Abdul Ali

March 5, 2026

5  out of  5
rating by Abdul Ali
"Mitch was very helpful and patient while helping me find the right auto insurance. He took the time to explain everything clearly and made the process simple and stress free. I highly recommend working with him."
We responded:
"Abdul, you are so kind! Thanks for the 5 star review. We look forward to working with you!"
Profile photo of Emily Fountain

Emily Fountain

February 25, 2026

5  out of  5
rating by Emily Fountain
"Very friendly and helpful!!! Was able to answer all my questions and is knowledgeable"
We responded:
"Emily, thanks for the 5 star review! Happy everything went well with the car insurance. Let me know if you have any questions or need any additional service. Thanks- Mitch Valentine State Farm Insurance"
Profile photo of Ernest Ruiz

Ernest Ruiz

February 19, 2026

5  out of  5
rating by Ernest Ruiz
"Highly recommend State Farm after searching and searching for new insurance Andy was able to get us Renters and Auto for a great price very great customer service and he also helped us with any questions we had thank you Andy"
We responded:
"Ernest, thanks so much for the 5 star review! Andy has been helping people save lots of money on car and renters insurance. Happy you were able to get great coverage and service! Thanks- Mitch Valentine State Farm Insurance"