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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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lành nguyễn

May 20, 2026

5  out of  5
rating by lành nguyễn
"Great customer service, very helpful and responsive. Mitch took the time to explain everything clearly and helped me find the best coverage for a good price. Highly recommend!"
We responded:
"Hi Lành, thank you so much for your kind words and recommendation! We’re glad to hear you had a great experience and that I was able to clearly explain everything and help you find the best coverage at a great price. We truly appreciate your support and look forward to helping you again in the future!"
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Morgan Denz

May 13, 2026

5  out of  5
rating by Morgan Denz
"We moved up here from Georgia and needed new house and car insurance. We are working with Andy Niekrasz and he has made the process so seamless and easy! Made sure we were getting the best rates and coverage. Would highly recommend!"
We responded:
"Thank you Morgan for your wonderful review! We’re so glad to hear that Andy was able to make your transition from Georgia a seamless and easy one. Helping our clients find the right coverage at the best possible rates for both home and auto insurance is always our goal. We truly appreciate your recommendation and are grateful for the opportunity to help with your insurance needs. Welcome, and please don’t hesitate to reach out if there’s ever anything else we can do for you!"
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JR

May 12, 2026

5  out of  5
rating by JR
"Good experience with Andy took care of all answers I had and responded back in timely matter"
We responded:
"Thank you, JR, for the great review! We’re happy to hear Andy was able to help, answer your questions, and get back to you promptly. We appreciate you taking the time to share your experience and are always here if you need anything."
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Brandyn Williams

May 12, 2026

5  out of  5
rating by Brandyn Williams
"Camerin was such a big help when I called to inquire about switching my auto and home insurance to State Farm. I ended up getting a great deal and everything was explained very well so I didn’t hesitate to switch to State Farm’s insurance! Thank you Camerin!"
We responded:
"Thank you, Brandyn, for the wonderful 5-star review! We’re so glad Camerin was able to help make the switch with your auto and home insurance easy and informative. It’s great to hear you found a great deal and felt confident every step of the way. We truly appreciate your trust and your kind words, and we’re here anytime you need us!"
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Zach Gignac

May 12, 2026

5  out of  5
rating by Zach Gignac
"The team here is always friendly, prompt, and knowledgeable. Any time I need a policy update they tend to it very quickly and professionally, making sure all bases are covered. Great people to work with."
We responded:
"Thank you, Zach, for the great review! We really appreciate your kind words about our team. It means a lot to hear that you’ve found us friendly, prompt, and knowledgeable, and that policy updates are handled quickly and professionally. We’re grateful for the opportunity to work with you and are always here whenever you need us."
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William D

May 11, 2026

5  out of  5
rating by William D
"Was pretty quick to set up and switch insurance. Anything that I had to find I was able to text it instead of being awkward on the phone. Saved way more money by switching!"
We responded:
"William, thanks for your 5-star review! We’re glad to hear the switch was quick and easy, and that texting made the process more convenient for you. It’s great to know we could help you save money on your property and vehicle insurance. We really appreciate your support and are here anytime you need us!"
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Craig Zabokrtsky

May 11, 2026

5  out of  5
rating by Craig Zabokrtsky
"Very quick and easy with quotes. And all the way through to the purchase of plans."
We responded:
"Thank you Craig for your 5-star review! We’re really pleased to hear that you found our pricing reasonable and the quote and purchase process quick and easy from start to finish. We appreciate you trusting us with your property and vehicle insurance needs, and we’re always here if you need any assistance in the future."
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AshLynn Wilson

May 7, 2026

5  out of  5
rating by AshLynn Wilson
"Very helpful and explained things well!"
We responded:
"Thank you, AshLynn! We’re happy to hear you felt supported and that everything was explained clearly. It means a lot that you chose us for your vehicle insurance, and we appreciate you taking the time to share your experience!"
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Tom Hannan

May 6, 2026

5  out of  5
rating by Tom Hannan
"Friendly, fast, and a great rate! Very happy doing business with these folks because they make it very simple and easy."
We responded:
"Thank you, Tom, for the fantastic review! We’re so glad to hear you had a friendly, fast, and easy experience with us. Making insurance simple while providing great rates is exactly what we strive for. We truly appreciate your trust in us for your property and vehicle insurance needs, and we look forward to helping you again in the future!"
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김종화

May 5, 2026

5  out of  5
rating by 김종화
"Super nice guy, extremely informative and helpful"
We responded:
"Thanks for your 5 star review! We greatly appreciate your business and look forward to working with you in the future!"
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FRANKLIN GARLEJO

May 5, 2026

5  out of  5
rating by FRANKLIN GARLEJO
"very accomodating agent-mitch valentine"
We responded:
"Franklin, thanks for your 5-star review! We’re glad you had a great experience with Mitch Valentine State Farm. We appreciate your trust in us for your vehicle insurance needs!"
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Sravan Kumar Vidavaluru

April 28, 2026

5  out of  5
rating by Sravan Kumar Vidavaluru
"I worked with Wesley to buy my vehicle Insurance he did a great Job."
We responded:
"Sravan, thanks for your 5-star review! We truly appreciate your kind words and are glad to hear you got a great price. Wesley will be happy to know that he did a great job helping you with your vehicle insurance. Thank you for choosing us, and we look forward to assisting you again in the future!"
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Andrea Strebel

April 25, 2026

5  out of  5
rating by Andrea Strebel
"I just moved to Illinois and needed homeowners and auto insurance. Andy was responsive and checked in during the mortgage process to make sure everything went smoothly. I am happy with the prices and coverage he put together for me."
We responded:
"Andrea, thank you so much for your kind review and welcome to Illinois! We’re so glad Andy was able to help make the homeowners and auto insurance process smooth during your move. It’s great to hear you’re happy with both the coverage and pricing. We truly appreciate the opportunity to assist you and look forward to being here whenever you need us!"
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Liam Rafter

April 24, 2026

5  out of  5
rating by Liam Rafter
"Great experience! All around great people that don’t pressure you into anything and have great prices"
We responded:
"Liam, thank you so much for the 5-star review! We’re glad to hear you had a great experience with our team. Providing a comfortable, no-pressure environment and great value is always our goal, so your feedback means a lot to us. We truly appreciate your support and look forward to seeing you again!"
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Christy Ault Churchill

April 23, 2026

5  out of  5
rating by Christy Ault Churchill
"I was shopping around for car insurance and State Farm was the first to get back to me. The rates they quoted was so much better than the insurance that I currently had! They were easy to work with, explained how everything worked and made the whole process super easy! I have referred many of my family and friends to this agency!"
We responded:
"Thank you so much for your wonderful 5-star review Christy! We’re so glad we could help you find better rates and make the process of switching your car insurance simple and easy. Our team works hard to provide clear communication and a smooth experience, so it means a lot to hear that reflected in your feedback. We’re especially grateful for your referrals of family and friends. That truly means the world to us. Thank you again for your trust and support!"
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stephanie templeton

April 22, 2026

5  out of  5
rating by stephanie templeton
"Excellent experience working with Corey. He was very knowledgeable and exactly got me a good deal."
We responded:
"Thank you for your 5-star review Stephanie! We’re so glad to hear you had an excellent experience working with Corey. It’s great to know his knowledge and dedication helped you find a great deal on your vehicle insurance. We truly appreciate your kind words and the opportunity to assist you!"
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Sage Navarro

April 22, 2026

5  out of  5
rating by Sage Navarro
"Wes was very easy to work with and I was very pleased with my experience. Thank you!"
We responded:
"Thank you so much, Sage, for your 5-star review! We’re thrilled to hear you were happy with the price and that Wes made the process easy and enjoyable. We truly appreciate the opportunity to help with your vehicle insurance needs. Thanks again for your kind words and support!"
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Lewanda Reynolds

April 16, 2026

5  out of  5
rating by Lewanda Reynolds
"Katie called to go over my premiums with me as I am close to renewal and the conversation was very pleasant. While I did not change or add anything at this time, I’m certainly going to think about it in the future since I found out I’m saving already and I’ve only been with State Farm for 6 months. This truly made my day!"
We responded:
"Thank you, Lewanda, for your thoughtful review! We’re so glad Katie was able to go over your premiums with you and make the experience a pleasant one. It’s wonderful to hear you’re already seeing savings after just 6 months with State Farm. We truly appreciate your trust and are always here if you have questions or want to explore more options in the future."
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Milagros

April 16, 2026

5  out of  5
rating by Milagros
"They were very responsive and answered all my questions. Fantastic summer service and support!"
We responded:
"Thank you for your kind review! We’re so glad to hear you were happy with our pricing, responsiveness, and support. It was our pleasure to answer your questions and help with your property and vehicle insurance needs. We truly appreciate your trust and look forward to being here for you anytime you need us."
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Noah Thurman

April 16, 2026

5  out of  5
rating by Noah Thurman
"Mitch made my experience getting set up with State Farm so easy and quick, honestly the best insurance phone call I’ve had"
We responded:
"Noah, I really appreciate you taking the time to share this! I’m glad we were able to make the process quick and easy for you. That’s always our goal. If you ever need anything at all or have questions down the road, don’t hesitate to reach out. We’re here to help!"
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Matthew Krell

April 15, 2026

5  out of  5
rating by Matthew Krell
"Quick response time, great customer service, friendly and extremely thoughtful about all types of insurance protection and available bundles!! Thank you.... Matthew"
We responded:
"Thank you, Matthew! We really appreciate you taking the time to leave such a great review. It means a lot to hear that you had a quick and positive experience with our team. We always aim to be thoughtful and thorough when it comes to protecting what matters most and making sure you’re aware of all your options. We’re grateful to have you with us, please don’t hesitate to reach out anytime you need anything! Mitch Valentine State Farm Team"
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Karlya Webber

April 14, 2026

5  out of  5
rating by Karlya Webber
"I had a question about my condo policy...Katie quickly assisted me with it. She then asked if it was ok to do a quick review of my auto policy...we discussed a benefit I qualified for. Then we discussed Life insurance. Katie was helpful, professional and not at all "pushy" for me to add things to my policy. She explained things easily for me to understand and let me make an informed decision."
We responded:
"Thank you so much for the kind words! We really appreciate you taking the time to share your experience. Katie does a fantastic job making sure our customers feel informed and comfortable, and it’s great to hear she was able to help with your condo policy and walk through your auto and life options in a way that made sense for you without any pressure. Our goal is always to make sure you understand your coverage and feel confident in the decisions you make, so it means a lot to know that came through. We’re grateful to have you as part of our State Farm family, please don’t hesitate to reach out if you ever need anything! — Mitch Valentine State Farm Team"
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Justin Anderson

April 10, 2026

5  out of  5
rating by Justin Anderson
"I contacted Mitch’s office to get a quote on homeowners and auto insurance. Corey was prompt with his responses. He made the decision to switch from our previous policy holder a no brainer. They offered a policy for a much better price for the same coverage i currently have! Do yourself a favor and check in on what you’re paying a year, I was a loyal customer of another company for years with no claims but we kept getting increased bills. Thanks guys for your help!"
We responded:
"Thank you so much Justin for the amazing review! We truly appreciate you taking the time to share your experience. Corey works hard to provide prompt service and help our customers find the right coverage at the best possible price, so we’re thrilled to hear he made the switch such an easy decision for you. We’re grateful for the opportunity to help with your homeowners and auto insurance, and we look forward to being here for you whenever you need us. Thanks again for your support!"
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Cartier Johnson

April 3, 2026

5  out of  5
rating by Cartier Johnson
"Everything was done with ease, very helpful."
We responded:
"Thank you, Cartier Johnson, for the 5-star review! We’re glad everything was done with ease and that our team was helpful. We appreciate you trusting us with your vehicle insurance, please reach out anytime we can help."
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Bo Peng

March 31, 2026

5  out of  5
rating by Bo Peng
"I felt very welcomed."
We responded:
"Thanks, Bo Peng! We’re glad you felt welcomed, and we appreciate you trusting us with your vehicle insurance. If you ever have questions or need help with your coverage, we’re here anytime."