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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Go Big Red Man

December 31, 2023

5  out of  5 rating by Go Big Red Man
"A friend started working here and asked if she could send me a quote. Better coverage for less money! Excited for the future with them!!"
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lance votroubek

December 3, 2023

5  out of  5 rating by lance votroubek
"Jen Duffy at Mitch Valentine’s State Farm office was super helpful when I shopped around for home and auto insurance. She saved me $80/mo with better coverage on my auto insurance and helped me set up a surprisingly affordable umbrella policy to protect my home and estate. We’re working on life insurance next! This is the best insurance office in town. Call and ask for Jen - she has earned all of my business."
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Sonya Rhodes

November 22, 2023

5  out of  5 rating by Sonya Rhodes
"Jen saved me money and I was able to get car insurance and renter's insurance. Thank you so much!!"
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William DeWitt

November 22, 2023

5  out of  5 rating by William DeWitt
"Love this branch of all state I wouldn’t go anywhere else for insurance"
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Jen Duffy

November 21, 2023

5  out of  5 rating by Jen Duffy
"Mitch Valentine and his team made switching insurance companies a breeze! I ended up saving quite a bit of money with better coverage! It’s refreshing to have a person locally that I can call or stop in to talk to. My previous insurer was pretty much just a website, and I was just a number. I love the family atmosphere and awesome customer service with Mitch and his crew. (And the knowledge of knowing I’m insured by one of the top companies on the nation!)"
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Mikkayla Leigh Ann

September 10, 2023

5  out of  5 rating by Mikkayla Leigh Ann
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Marin Miller

May 22, 2023

5  out of  5 rating by Marin Miller
"This staff has the nicest, most helpful people out there! Definitely would recommend!!"
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Morgan Miller

May 22, 2023

5  out of  5 rating by Morgan Miller
"So polite and always very helpful!! My favorite State Farm out there!!"
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Madi Miller

May 22, 2023

5  out of  5 rating by Madi Miller
"Friendly and knowledgeable team. Always quick to answer the phone!"
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Jessy Hudson

May 9, 2023

5  out of  5 rating by Jessy Hudson
"Front staff office Mikayla and Madi are amazing, helpful and respond quickly. Pleasant interactions every time with any and every situation I've had."
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Nichole Mahan

January 25, 2023

5  out of  5 rating by Nichole Mahan
"Helpful with my insurance"
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Dennis Ware

January 24, 2023

5  out of  5 rating by Dennis Ware
"I learned so much about my financial profile. A great agency with knowledgeful people."
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Kayla Schmidt

December 30, 2022

5  out of  5 rating by Kayla Schmidt
"Highly recommend…. Every trustworthy and family oriented!"
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cody paxton

December 30, 2022

5  out of  5 rating by cody paxton
"These guys are definitely on your side! Thank you for being the most helpful agents and having such great customer service."
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Emily Abert

September 21, 2022

5  out of  5 rating by Emily Abert
"Mitch Valentine and his team are fantastic to work with. They are all extremely professional and always put their customers first."
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Angela Mosqueda Lara

May 20, 2022

5  out of  5 rating by Angela Mosqueda Lara
"My husband has been with StateFarm for a long time. He brought me on board when we married. So far my experience with Mitch’s agency has been a pleasant experience. We have been kept in the loop so to speak. Peter our agent has thoroughly explained our coverages. He has worked closely with us to see what worked best for our family’s needs."
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Danielle Miller

February 22, 2022

5  out of  5 rating by Danielle Miller
"Received prompt attention with an abundance of information from Noah Miller about life insurance policies. I appreciate his quick responses. Highly recommend this local agency."
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Peter Dumas

February 22, 2022

5  out of  5 rating by Peter Dumas
"Mitch Valentine and his team are very knowledgeable. Once I saw how much I could save while getting better coverage, switching to State Farm was a no brainer. What made my decision even easier was how much time Mitch spent with me, he made me feel like a priority."
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Katherine Haney

October 8, 2021

5  out of  5 rating by Katherine Haney
"Seth Groth with Mich Valentine’s agency embodies the definition of customer service and client care ! After challenges towards a claim resolution , Seth stepped in with the end result meeting much more than my expectations!!!"
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Casey Ray

May 6, 2021

5  out of  5 rating by Casey Ray
"I was recently dropped by Progressive Insurance and checked out State Farm. Within minutes of purchasing the insurance I get a call from Carter with Valentine Insurance and had a 30+ minute call to see where I could maximize most savings. I ended up buying Life Insurance and I asked Carter about rideshare insurance for my vehicle and looked immediately into it. I got a text from him yesterday and was pleased with his results! Thanks Mitch and Carter!"
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Anno River

February 19, 2021

1  out of  5 rating by Anno River
"Was cold called from another state. Very odd."
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Kristin Brownfield

December 8, 2020

5  out of  5 rating by Kristin Brownfield
"After my previous agent retired, I switched to Mitch and his team. Until the derecho, I’ve never needed to file a homeowner’s claim. With such a widespread, large scale disaster, it’s been very helpful to have Mitch and his team as my agents, even when they had their own homes damaged like the rest of us. I received a text message helping start my claim, even before I had power back! I've worked primarily with Seth who has always been incredibly patient and helpful and also found everyone else in the office to be just as good when I have spoken with them on occasion. Seth offered up advise & knowledge when I was unsure of how to handle a situation or felt something was ‘stuck in the process’ so I could get my claim through. I’m very appreciative for all of Seth’s, Mitch’s and the team’s help through these last several months!"
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Tammi Bolender

August 18, 2020

5  out of  5 rating by Tammi Bolender
"We had Terry Ebough as our previous State Farm agent and were very happy, when he retired we were switched to Mitch. The entire staff in this office are very friendly, helpful and caring. We could not be happier, especially after the loss of 2 vehicles. Amazing customer service even during a disaster. We are blessed to have such a wonderful agent."
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Christopher Oppedahl

May 21, 2020

5  out of  5 rating by Christopher Oppedahl
"Great staff!"
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Dan Short

January 30, 2020

5  out of  5 rating by Dan Short
"Carter was very knowledgeable and easy to work with. He made sure to explain the different plans and how much insurance our family would need for our home, auto, and life plans. He actually hand delivered our policies and goes the extra mile to answer any questions that we have. Great to work with. Would definitely recommend going to Carter and Mitch for any insurance needs."