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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Sam Herrig

March 12, 2023

5  out of  5 rating by Sam Herrig
"Mitch is a class act and has an amazing agency to help you out!"

Nichole Mahan

January 25, 2023

5  out of  5 rating by Nichole Mahan
"Helpful with my insurance"

Dennis Ware

January 24, 2023

5  out of  5 rating by Dennis Ware
"I learned so much about my financial profile. A great agency with knowledgeful people."

Kayla Schmidt

December 30, 2022

5  out of  5 rating by Kayla Schmidt
"Highly recommend…. Every trustworthy and family oriented!"

cody paxton

December 30, 2022

5  out of  5 rating by cody paxton
"These guys are definitely on your side! Thank you for being the most helpful agents and having such great customer service."

Emily Abert

September 21, 2022

5  out of  5 rating by Emily Abert
"Mitch Valentine and his team are fantastic to work with. They are all extremely professional and always put their customers first."

Angela Mosqueda Lara

May 20, 2022

5  out of  5 rating by Angela Mosqueda Lara
"My husband has been with StateFarm for a long time. He brought me on board when we married. So far my experience with Mitch’s agency has been a pleasant experience. We have been kept in the loop so to speak. Peter our agent has thoroughly explained our coverages. He has worked closely with us to see what worked best for our family’s needs."

Danielle Miller

February 22, 2022

5  out of  5 rating by Danielle Miller
"Received prompt attention with an abundance of information from Noah Miller about life insurance policies. I appreciate his quick responses. Highly recommend this local agency."

Peter Dumas

February 22, 2022

5  out of  5 rating by Peter Dumas
"Mitch Valentine and his team are very knowledgeable. Once I saw how much I could save while getting better coverage, switching to State Farm was a no brainer. What made my decision even easier was how much time Mitch spent with me, he made me feel like a priority."

Katherine Haney

October 8, 2021

5  out of  5 rating by Katherine Haney
"Seth Groth with Mich Valentine’s agency embodies the definition of customer service and client care ! After challenges towards a claim resolution , Seth stepped in with the end result meeting much more than my expectations!!!"

Casey Ray

May 6, 2021

5  out of  5 rating by Casey Ray
"I was recently dropped by Progressive Insurance and checked out State Farm. Within minutes of purchasing the insurance I get a call from Carter with Valentine Insurance and had a 30+ minute call to see where I could maximize most savings. I ended up buying Life Insurance and I asked Carter about rideshare insurance for my vehicle and looked immediately into it. I got a text from him yesterday and was pleased with his results! Thanks Mitch and Carter!"

Anno River

February 19, 2021

1  out of  5 rating by Anno River
"Was cold called from another state. Very odd."

Kristin King

December 8, 2020

5  out of  5 rating by Kristin King
"After my previous agent retired, I switched to Mitch and his team. Until the derecho, I’ve never needed to file a homeowner’s claim. With such a widespread, large scale disaster, it’s been very helpful to have Mitch and his team as my agents, even when they had their own homes damaged like the rest of us. I received a text message helping start my claim, even before I had power back! I've worked primarily with Seth who has always been incredibly patient and helpful and also found everyone else in the office to be just as good when I have spoken with them on occasion. Seth offered up advise & knowledge when I was unsure of how to handle a situation or felt something was ‘stuck in the process’ so I could get my claim through. I’m very appreciative for all of Seth’s, Mitch’s and the team’s help through these last several months!"

Tammi Bolender

August 18, 2020

5  out of  5 rating by Tammi Bolender
"We had Terry Ebough as our previous State Farm agent and were very happy, when he retired we were switched to Mitch. The entire staff in this office are very friendly, helpful and caring. We could not be happier, especially after the loss of 2 vehicles. Amazing customer service even during a disaster. We are blessed to have such a wonderful agent."

Christopher Oppedahl

May 21, 2020

5  out of  5 rating by Christopher Oppedahl
"Great staff!"

Dan Short

January 30, 2020

5  out of  5 rating by Dan Short
"Carter was very knowledgeable and easy to work with. He made sure to explain the different plans and how much insurance our family would need for our home, auto, and life plans. He actually hand delivered our policies and goes the extra mile to answer any questions that we have. Great to work with. Would definitely recommend going to Carter and Mitch for any insurance needs."

Devin French

January 28, 2020

5  out of  5 rating by Devin French
"Great group of people to work with. They go above and beyond to make things understandable and get what you need."

derrick gray

January 28, 2020

5  out of  5 rating by derrick gray
"This is a very friendly and professional environment. They have a very knowledgeable staff that was very helpful with helping a first time insurance bundle holder. They helped provide customers with presenting/meeting them with a bundle quote that they could afford and one that fits their lifestyle. I would highly reccomend!"

Zach Luck

January 23, 2020

5  out of  5 rating by Zach Luck
"Knowledgeable team and excellent service. I can promise no one will work harder for you than Mitch!"

Cody Kanke

January 9, 2020

5  out of  5 rating by Cody Kanke
"Within the last year, I switched to State Farm insurance. The gentleman Seth that helped me, he was very professional and educated on the different coverages. I highly recommend this office, if you are thinking of switching to State Farm."

Clinton Dullin

January 6, 2020

5  out of  5 rating by Clinton Dullin
"Mitch Valentine is the best of the best, with elite customer service, and a reputation that can not be matched. You feel like family and theres no better feeling than that."

Kevin over 60

January 5, 2020

5  out of  5 rating by Kevin over 60
"Very nice people, knowledgeable, helpful and always friendly. All four of these people pictured have treated us great."

Samantha Adams

January 3, 2020

5  out of  5 rating by Samantha Adams
"Helped make the process of my accident claim and getting a new car so much easier! Plus, how can you not love the adorable puppy running around??! Fantastic office to work with!"

Sarah Havel

December 26, 2019

5  out of  5 rating by Sarah Havel
"Such an easy team to work with! They go above and beyond to make sure their clients are taken care of. You can tell that they truly are about the relationships that they create with their customers."

Colton Storla

December 20, 2019

5  out of  5 rating by Colton Storla
"Top notch customer service!"