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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Mahlke

David Mahlke

October 4, 2024

5  out of  5
rating by David Mahlke
"We covered everything in a few minutes on the phone."
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Brian W

October 1, 2024

5  out of  5
rating by Brian W
"Zach has been great help! Appreciate it!!"
We responded:
"Thanks for the 5 star review Brian!"
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Kimberly Zuzenak

October 1, 2024

5  out of  5
rating by Kimberly Zuzenak
"Gabby is awesome! She was extremely helpful, candid, and kind! This is not something I do every day, so I really appreciated her patience and hand holding. She took time to listen to my concerns and understand my needs. She is top notch and deserves a raise!"
We responded:
"Thanks Kimberly! Gaby has been a rockstar on the team. We greatly appreciate your review of our office."
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Joan Hackbarth

September 27, 2024

5  out of  5
rating by Joan Hackbarth
"Courteous and efficient we appreciate the support of Mitch and the team."
We responded:
"Joan, thanks so much we appreciate you and your family. Thanks for all you do with our office!"
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colby miller

September 24, 2024

5  out of  5
rating by colby miller
"John was great to work with."
We responded:
"Colby, thanks for your 5 star review! "
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jose hernandez

September 19, 2024

5  out of  5
rating by jose hernandez
"Awesome customer service. Looking for just car insurance. Ended up getting a renters, life and auto bundle. Andy was super helpful, couldn’t ask for a better rep."
We responded:
"Jose, we greatly appreciate you signing up with our office! If you ever need anything don’t hesitate to call!"
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Russell Clapp

September 11, 2024

5  out of  5
rating by Russell Clapp
"Excellent service .so far so good just switched to state farm."
We responded:
"Thanks for the 5 star review! We look forward to servicing your policies!"
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David Wood

September 5, 2024

5  out of  5
rating by David Wood
"I have had been with State Farm for 45 year a lot of agents and agencies. By far Mitch Valentine agencies and agent John O are best they get your needs taken care of and are pleasure to do business with and get advice from. Number 1 in my 45 years of experience great job"
We responded:
"Thank you so much for your kind words David! Have a great week!"
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Amber Knickerbocker

September 5, 2024

5  out of  5
rating by Amber Knickerbocker
"I was having trouble getting insurance. I worked with John and couldn’t have asked for a better agent. He was honest, straightforward, thorough, and made the process so easy. I highly recommend."
We responded:
"Thanks Amber! Happy John was able to help!"
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David Derr

August 29, 2024

5  out of  5
rating by David Derr
"Met with John today, very knowledgeable and helpful!"
We responded:
"Thanks for your 5 star review David!"
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Todd Henry

August 21, 2024

5  out of  5
rating by Todd Henry
"John O I worked with him over the phone"
We responded:
"Thanks for your review Todd! "
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Jon Riemann

August 20, 2024

5  out of  5
rating by Jon Riemann
"Got a lot of help from John"
We responded:
"Thanks for your review Jon we greatly appreciate it!"
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Trisha Williams

July 3, 2024

5  out of  5
rating by Trisha Williams
"Very great services friendly wonderful conversations during waiting periods great and keeping my interest"
We responded:
"Thanks for your 5 star review Trisha!"
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Kelly Franklin-Clark

July 3, 2024

5  out of  5
rating by Kelly Franklin-Clark
"Worked with Corey Rodney at Mitch Valentine’s office. He was super helpful and knowledgeable on all forms of coverage and answered any questions I had. Will definitely continue to work with them for any future needs."
We responded:
"Thanks Kelly! Corey has been a rockstar in our office."
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Danielle Niekrasz

July 3, 2024

5  out of  5
rating by Danielle Niekrasz
"Great customer service!"
We responded:
"Thanks for your 5 star review Danielle! "
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Paige Garrett

July 3, 2024

5  out of  5
rating by Paige Garrett
"Amazing customer service, Andy Niekrasz is very professional and easy to work with! I recommend him to anyone."
We responded:
"Thanks for your 5 star review Paige! Andy has been a great asset to our office."
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Steve Bingham

June 25, 2024

5  out of  5
rating by Steve Bingham
"Organizing car insurance is never fun but Gabby always makes it as painless and as efficient as possible. Thanks for handling my insurance needs today. Much appreciated. Steve."
We responded:
"Thanks Steve, we appreciate all you do with our office!"
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Marian Mondanaro

June 25, 2024

5  out of  5
rating by Marian Mondanaro
"Gabby was extremely helpful and addressed my issue quickly. Great customer service."
We responded:
"Thanks for your 5 star review! Gaby is a great asset to our office."
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Teagan Miskimen

June 25, 2024

5  out of  5
rating by Teagan Miskimen
"Gaby is great, I highly recommend her! Easy to talk to, and work with."
We responded:
"Thanks for the 5 star review Teagan!"
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Salvador y Vanessa Perez

June 25, 2024

5  out of  5
rating by Salvador y Vanessa Perez
"Gaby has such great knowledge!!! I can’t stress how helpful and patient she was with me. She answered all my questions and explained everything to me until she was sure I understood. Also my husband had some questions and I was grateful that she is bilingual. She was able to answer his questions and include him in our conversation! Thank you so so much Gaby for how patient and understanding you were to us. This office has a great team! Thank you guys for all you do! Keep up the great work 😁👍"
We responded:
"Thank you so much for your review! Yes Gaby is impressive she can speak Spanish and English fluently."
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Swaygturtle

June 24, 2024

5  out of  5
rating by Swaygturtle
"Gaby is amazing and very kind and sweet and explains everything in insurance very well. Highly recommend."
We responded:
"Thanks for your 5 star review!"
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Ashlee Martin

June 24, 2024

5  out of  5
rating by Ashlee Martin
"My agent Gabriella Villagrana goes ABOVE AND BEYOND to ensure everything I need is taken car of to make sure I am covered in every aspect of life, car insurance, disability, renters insurance and life insurance. I could not recommend Mitch Valentine State Farm enough!"
We responded:
"Thanks Ashlee!! Gaby is doing a wonderful job for our office. We greatly appreciate all you do with our office."
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Lynn Tiemann

June 19, 2024

5  out of  5
rating by Lynn Tiemann
"Had a great review with Mitch and Jon today. Comprehensive and helpful."
We responded:
"Thanks Lynn it was great meeting with you today as well! Have a great week!"
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Rachel VanderGaast

June 14, 2024

5  out of  5
rating by Rachel VanderGaast
"I’ve been with State Farm for 13 years now. Mitch and his team are fantastic. They answer with the first ring and they’re able to solve problems or questions in one phone call. I talked to Gaby today and she was fantastic,"
We responded:
"Thanks for your review Rachel! We appreciate all you do with our office. Have a great weekend!"
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Nate Strange

June 13, 2024

5  out of  5
rating by Nate Strange
"I really appreciate this branch of state farm Mitch is the best in town in my opinion. But today I spoke with Jhon for the first time and was reminded why I feel this way Jhon answered all questions and was very professional and I felt as if he actually cared about my family's best interest. And I would also like to mention Gabey as well she is amazing when i had a total loss of one of my vehicles. She took care of so much of the process for me that I was actually able to not be as stressed as I felt confident she was handling it and she definitely was who ever you speak to at this location rest assured from Mitch to jhon or gabey there awsome at the customer service they provide"
We responded:
"Thanks Nate we greatly appreciate your review!"